Every technology you use — whether it’s a cloud-based program, a mobile application, or on-premises servers — contains sensitive business data vital to conducting operations. So how can you ensure the security of such data from cyberthreats like identity theft, phishing attacks, and other forms of fraud? Identity and access management (IAM) is the answer […]

As a business owner, you should understand that focusing on the needs of your customers will play an important role in determining whether your products and services fail or succeed. It's not enough to use customer service tools to help your team address your customers' concerns, your business needs to be customer-driven as well.

Home Wi-Fi connections are slower and less reliable than enterprise-grade ones. But now that more people have shifted to remote work, having a fast and stable wireless connection has become even more essential. To ensure you don’t suffer dropped Wi-Fi signals while you’re video conferencing or finishing up a report, invest in wireless repeaters and […]

More and more businesses are choosing to monitor their employees’ online behavior, as it’s one way of keeping their data and devices secure. However, there are consequences to monitoring your employees’ activities. For instance, doing so can make them feel like their privacy is being violated, which can affect productivity and morale. Because of this, […]

While the COVID-19 pandemic has waned, we may yet see a resurgence if we fail to suppress its current and future variants. One way we’re preventing the spread of coronavirus is by implementing remote work strategies. Remote work allows people to work through quarantines, as well as keep companies and even economies afloat. Here’s a […]

Over the past few years, eCommerce has experienced rapid growth, with more and more consumers preferring to do their shopping online. In 2022, the industry is expected to grow further with the adoption of artificial intelligence (AI) by e-tailers worldwide. Here’s how AI will change the face of eCommerce and fuel its growth in the […]

Are your IT assets contributing to your business’s profitability and overall growth? If you can’t tell whether your IT is helping you turn a profit, it’s time to seek the help of professionals who can evaluate your technology’s performance and spot any anomalies before it’s too late. One way to evaluate your IT systems is […]

The average person goes through anywhere between one and a dozen assorted emails per day, but have you ever experienced receiving a few thousand emails in a span of a few hours? If so, you may be experiencing a distributed spam distraction (DSD) attack. Here are some things you should know about it: What is […]

Video meetings are great for bringing together people who are far apart. Be they remote workers or third-party partners in another country, they can do brainstorming sessions, training seminars, company town halls, what have you. Distance is no longer a reason for not being able to discuss strategies or collaborate on projects in real time.

Allowing work PCs and mobile devices to accumulate dirt can lead to glitches and hardware failures, both of which can affect productivity. To avoid these issues, you must properly maintain your work devices. Here are a few tips to keep them clean. Desktop monitors You spend several hours looking at your computer monitor, so it’s […]