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Developed by Bains and Company in 2003, the net promoter score or NPS® is used by countless businesses to measure their customers’ loyalty to them. Let’s first take a look at what NPS is about and how it is derived before discussing how to use it well.

Businesses of all sizes and across all sectors are turning to Microsoft 365 for the productivity-boosting benefits it offers. Many also choose the subscription service for its robust security features designed to safeguard against cyberthreats of all kinds.

Being tricked into visiting malicious websites and getting your computer infected with malware is not the only way your business data can get compromised. By browsing the net without using security measures, your computers and data could get into trouble.

Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers, among other outcomes. But if you really want to maximize the returns you gain from any new tech investments, make sure to avoid these common mistakes.

With cybercriminals continuously developing new ways to infiltrate networks and steal user data, it is more crucial than ever to stay one step ahead of these perpetrators. Protect yourself from one of the most common methods that cybercriminals use to inject malware into computers: watering hole attacks.

Advances in technology have made life easier but have also enabled cybercriminals to improve their techniques. This can be a big blow to small-business owners who often take data security for granted. To keep your business safe, follow these simple tips.

Today’s computers have become so powerful that the average user doesn’t get to use 100% of their power. In fact, thanks to virtualization technology, one machine can support multiple users. This saves space and is much more energy efficient than having multiple standalone devices.

Launched in 2019, Presenter Coach has helped PowerPoint users become more confident in-person and on-camera presenters. It utilizes artificial intelligence to provide users with suggestions on how to improve their pitch, pacing, and word choice, among many others.

Using the cloud is so common these days that most small- and mid-sized businesses (SMBs) have at least one cloud service supporting their operations. An increasingly popular cloud-based service is enterprise resource planning (ERP). But what is it? And what are the advantages of using a cloud-based ERP solution? Here’s a quick and informative overview.

If you’re looking for ways to optimize your eCommerce business’s operations, you should definitely consider deploying a cloud-based order management system (OMS). This article will help you learn more about the business benefits of an OMS.

First off, we need to clarify that an inventory management system is not the same as an order management system.