If you run or manage an eCommerce business and are wondering how you can benefit from artificial intelligence (AI), you’re in luck. We’ve come up with a list of the most important reasons for your business to adopt AI.
Predicting what your customers want
AI has many uses in eCommerce, benefiting both the business and the customers.

Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity.
Office
Write and draw with digital ink
Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your screen.

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.

Alexa’s usefulness goes beyond controlling smart devices in the home, playing music, providing weather forecasts, and receiving calls and messages. Amazon aims to position her as a next-gen AI technology with loads of features for both home and business users.

Enriching Office 365 with more everyday AI functionalities, Microsoft has introduced ‘Insights Preview’ to MS Excel, ‘Acronyms’ feature for MS Word, and a Text-in-image search feature to help its users to do their best work. Learn more about the recent upgrades to Office 365 products and the new Microsoft Whiteboard Preview app in this article.

With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year.